Terms of Service

Last updated: March 1, 2026

These Terms of Service ("Terms") govern your access to and use of the website metripulse.com (the "Site"), the purchase and use of the ChachingPanel Panel device (the "Product"), and any related services provided by ChachingPanel ("we", "us", or "our"). By accessing the Site, purchasing the Product, or using it, you agree to these Terms. If you do not agree, do not use the Site or purchase/use the Product.

1. Product Description

The ChachingPanel Panel is a physical LED display device that connects to your Shopify store and/or TikTok account to display real-time metrics and trigger celebratory notifications. For Shopify, it displays live revenue, orders, sessions, conversion rate, products sold, visitors, and active browsers. For TikTok, it visualizes follower count and announces events with visual lights and audio celebrations including the customizable "cha-ching" sound when you gain new followers. It requires WiFi connection and secure OAuth authorization for both platforms. We do not store Shopify or TikTok passwords. The device provides instant feedback through sounds and visuals to celebrate sales and new followers.

2. Purchase and Payment

Purchases are processed securely via Shopify Payments. The price is a one-time payment of €139 (or equivalent), including the device, USB-C cable, quick-start guide, stickers, integrations with Shopify and TikTok, lifetime free software updates, and email support. There are no subscriptions, recurring fees, or hidden charges.

3. Shipping and Delivery

We ship from Spain. EU delivery: 3–7 business days. International: 7–10 business days. A tracking number is provided upon shipment.

4. Refund and Returns

We offer a 30-day money-back guarantee and a 14-day trial period. If unsatisfied, email support@metripulse.com with proof of purchase. You must return the Product in original condition; we will refund within 3 business days after receipt with no restocking fees. We do not cover return shipping costs or damages from misuse, modifications, or force majeure.

5. Permitted Use

You may use the Product only for your legitimate Shopify store and/or TikTok account. Prohibited uses include:

6. Intellectual Property

The Product's software, firmware, and updates are our property. We grant you a limited, non-exclusive, revocable license for personal/commercial use in connection with your Shopify store and/or TikTok account. You may not copy, modify, reverse-engineer, or distribute the software.

7. Warranty and Disclaimers

The Product is provided "as is." We do not guarantee uninterrupted or error-free operation, including real-time syncing with Shopify or TikTok. We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

8. Limitation of Liability

We are not liable for lost profits, data loss, lost sales/followers, or any indirect, consequential, incidental, or punitive damages related to Shopify or TikTok integrations. Total liability shall not exceed the amount paid for the Product.

9. Indemnification

You agree to indemnify and hold us harmless from claims arising from misuse, violation of these Terms, or breaches of Shopify's or TikTok's terms.

10. Termination

We may suspend or terminate your access or use if you violate these Terms.

11. Governing Law

These Terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Spain.

12. Changes to Terms

We may update these Terms. Updated versions become effective upon posting. Continued use constitutes acceptance.

13. Contact

For questions: support@metripulse.com